Cancel My On Demand or Live Stream Subscription

Follow these instructions to cancel your On Demand Subscription



1. Sign in in to your On Demand account.

2. Click the 'Dashboard' in the top right of the page Navigation.

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3. From the user dashboard, click on Billing

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4. In the Billing view, locate the active subscription and click on Change Plan

 

5. Click Cancel Membership . Once this step is complete, the subscription will be officially canceled.

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If your subscription originated through an app purchase, you must cancel through the app through which the subscription was purchased. Cancelling an in-app purchase via the web UI will not cancel their app based subscription. An admin cannot cancel this for an end-user.